TDLWorldPrivacy Policy
Draft for your review. The policy on the old site described a travel business, so this version was rewritten for a software shop. Have it checked before publishing.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how TDLWorld collects, uses and safeguards your data.
1. Information we collect
- Name, phone number, email address and business name
- Details of your Tally installation that you share with us, such as version and serial number, for licensing and support
- Payment-related information, processed securely through third-party gateways
- Website usage data such as cookies, IP address and browser type
2. How we use your information
- To supply, license and support add-ons and services
- To send product updates, offers and support messages
- To improve our products and your experience
3. Your accounting data
Add-ons run inside your own Tally installation. We do not access your company data unless you share it with us for support or customisation, and we use it only for that purpose.
4. WhatsApp and Meta services
Rising API and our WhatsApp add-ons send messages through the WhatsApp Business Platform provided by Meta. When you use them, the recipient's phone number, the message content and any attached document pass through Meta's systems to be delivered, under Meta's own terms and privacy policy. We process this data only to deliver the messages you ask us to send. We do not use it for advertising and we do not sell it. You are responsible for having your customers' consent to message them on WhatsApp.
5. Sharing of information
We do not sell your data. We may share information with payment gateways for secure transactions, with service providers who help us deliver our products, and with legal authorities if required by law.
6. Data security
We use secure systems to protect your data. However, no online system is completely secure.
7. Cookies
Our website uses cookies to enhance your browsing experience and to analyse traffic.
8. Your rights
- Request access to your data
- Ask for correction or deletion
- Opt out of marketing communications
To have your data deleted, follow the steps on our data deletion page.
9. Data retention
We keep your information for as long as you are a customer and for as long afterwards as tax and accounting law requires. Message content sent through Rising API is kept only as long as needed to deliver it and to show you its delivery status.
10. Third-party links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Updates to this policy
We may update this policy periodically. Changes will be posted on this page.
12. Contact us
TDLWorld
Chintamani Niwas, Pravara Bank Colony,
Nirmal Pimpri Road, Loni Khurd,
Taluka Rahata, District Ahilyanagar, 413713
Phone: +91 90967 62626
Email: contact@tdlworld.com