We are introducing for the first time in India JivoChat, a professional live chat (with free web calling feature) for websites that was specifically designed to increase your online sales. It helps to grow conversion and increase the average order value. No matter how big your website or what is it you are selling – your customers will love the JivoChat experience. You will see an increase in orders and profits.
To make chatting with customers easy and effective, JivoChat developed apps for your computer. You can also chat with customers right from your browser without installing anything! Our agent apps enable you to handle multiple customers simultaneously. Why be on the phone with one client when you can chat with 5 via JivoChat?
Get more Customers from your Website and Grow
your Revenue with JivoChat Live Chat
and turn them into clients. In less than 5 minutes you can have JivoChat on your site too!
Live Chat for Website by JivoChat is the Easiest way
to Increase Client Conversion and Revenue
JivoSite is a professional live chat for websites that was specifically designed to increase your online sales.
It helps to grow conversion and increase the average order value. No matter how big your website
or what is it you are selling – your customers will love the JivoChat experience.
You will see an increase in orders and profits.
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Live Online Chat
Visitors can chat with you in real time with a beautiful chat window that does not disappear and reload on navigation
Visitor can call agent in one click right from the web site. Voice is transmitted over the Internet so the call is free for both parties
Windows & Mac OS
Convenient agent’s desktop app is available for Windows and Mac OS X
Chat Transcript to E-mail
Dialog transcript can be emailed to you right after the dialog ends. It is very useful for quality control purposes
You can see detailed reports on JivoChat-related events in your Google Analytics account to measure the actual effect of the live chat
Complete information about the visitor is displayed in the agent application
Agent can see the visitor typing a chat message in real time
Application stores every agent`s response and shows hints whenever the agent starts typing part of the phrase
Chat Transcript to E-mail
Dialog transcript can be sent to your email right after dialog ends. It is very useful for agents work quality control
The “Pointer” feature helps the agent point out information a visitor is looking for on a website and send it through the chat as a link.
Customer can give positive or negative rating to agent work quality during the dialog
Agents can send files to website visitors by simply dragging-and-dropping them
Spell check before sending messages to the client
Agent can switch to away mode to temporarily stop receiving incoming messages from customers
The “Regions” option allows you to divide agents into branches and directs users’ requests to the closest branch office automatically.
You can specify the logic of the chat window with convenient automatic action scripts to simplify the work of operators
Agents can block customers that behave improperly by adding them to the black list
This option allows you to divide agents into departments and offers the visitor the opportunity to choose a department before starting a chat.
You can enable the offline form so that it automatically unfolds and asks customers to leave their contacts. This option increases the conversion of your site, even when agents are offline.
SSL Chats Encryption
All communications are safely encrypted with a 256-bit SSL certificate
You can use your mobile device to answer customers from anywhere. Mobile-optimized chat widget for website visitors is also available
Agent photos in the chat window make the live chat more comforting for the visitors
Visitors can be transferred between agents with comments and previous messages history